zc66 Platform Terms & Conditions

General Introduction

This document forms a legal agreement between the zc66 platform ("Platform", "we", "us") and the user ("you", "user"). zc66 operates an online entertainment casino and sports betting platform for users in Bangladesh.

By registering, logging in, or using any service on zc66, you confirm that you have read, understood, and voluntarily agreed to all provisions of these terms and conditions ("Terms"). If you do not agree with any term, please do not use the platform.

These Terms operate alongside our Privacy Policy and Responsible Gaming Guidelines. Together, these documents form the complete agreement.

Eligibility to Use the Service

The following eligibility requirements must be met to use zc66's services:

2.1 Age Requirement

The platform is for individuals aged 21 or older only. Registration by any minor is strictly prohibited. We may request supporting documents at any time to verify age. Providing false information will result in immediate account suspension and the balance may be forfeited.

2.2 One Account Policy

Each user may operate only one account. Opening multiple accounts under the same person's name, from the same device, or using the same payment method is strictly prohibited. If multiple accounts are found to exist, all related accounts will be closed and bonuses will be forfeited.

2.3 Personal Use

zc66's services are for personal entertainment purposes only. Betting for commercial purposes or on behalf of a third party is strictly prohibited. Any professional betting syndicate or organized group activity is prohibited.

Account Registration & Security

3.1 Registration Process

You must provide accurate, complete, and up-to-date information when registering an account. Providing false or misleading information is a direct violation of these Terms. zc66 may at any time request additional documents to verify your identity — such as a copy of your national ID card or passport.

3.2 Password & Account Security

You are solely responsible for the security of your account. Use a strong password and never share it with anyone. If you notice unauthorized access or suspicious activity on your account, notify our support team immediately. If you share your login credentials with others, you are responsible for all activity carried out on that account.

3.3 Updating Information

If any of your registered details change (such as your mobile number or payment information), please update your account profile as soon as possible. zc66 will not be responsible for any issues arising from outdated information.

Deposits, Withdrawals & Payments

4.1 Accepted Payment Methods

zc66 supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks). Transactions attempted through non-approved methods will be cancelled.

4.2 Minimum Limits

For each payment method, the minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. Transactions below these amounts will not be processed.

4.3 Withdrawal Process

Withdrawal requests are generally completed within 1 hour. Withdrawals will only be sent to the same payment method used for the original deposit — transfers to third-party accounts or under a different name are not possible. Withdrawals may be temporarily delayed while verification is in progress.

4.4 Source of Funds

You confirm that all funds you deposit come from a lawful source. If evidence of money laundering or suspicious financial activity is found, we reserve the right to notify the relevant authorities and the account will be immediately frozen.

Bonuses & Promotional Offers

5.1 Welcome Bonus

New users are eligible for a 150% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500; or depositing ৳8,000 gives the maximum ৳5,000 bonus, making the total balance ৳13,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount. Example: upon receiving a ৳1,500 bonus, a total of ৳30,000 must be wagered before the bonus funds can be withdrawn (wagering is calculated on the bonus amount only, not on the combined deposit + bonus amount).

5.3 Bonus Usage Rules

• Each user may not claim any single promotional offer more than once.
• Bonuses are only usable on designated games or categories — separate terms apply to each offer.
• If you have a bonus code, make sure to activate it before making a deposit — it cannot be applied afterwards.
• If a withdrawal is requested before the bonus wagering requirement is completed, the bonus will be forfeited.
• zc66 reserves the right to modify, suspend, or cancel any promotional offer.

5.4 VIP Program

The zc66 VIP program has four tiers — Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). Higher tiers can be reached based on regular activity and engagement with the platform. VIP benefits may change and zc66 reserves the right to grant and adjust VIP status at its discretion.

Gaming Rules

6.1 Fair Play

All games on the zc66 platform are operated in a fair and transparent manner. zc66 reserves the right to void any winnings obtained due to software errors, technical malfunctions, or accidental circumstances. We may investigate any winnings that are unusually high beyond normal expectations.

6.2 Game Providers

Our platform features titles from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, PG Soft, JILI, and Ezugi. Each game has its own rules — it is recommended to read the relevant game rules before playing.

6.3 Sports Betting

The sports betting section offers the opportunity to bet on various sports including cricket, football, and kabaddi. Bets cannot be cancelled once confirmed (except in cases of technical error). Bets placed based on match fixing or insider information will be voided and the account will be permanently closed.

6.4 Technical Issues

If a game is interrupted mid-session due to internet disconnection or a device issue, the result will be determined according to the system. If there is evidence of a technical malfunction, please contact the support team.

Prohibited Conduct & Activities

The following activities are strictly prohibited on the zc66 platform:

• Opening multiple accounts or using another person's account.
• Placing bets in a specific pattern with the intent to abuse the bonus system (bonus hunting or arbitrage).
• Using automated bots, scripts, or any software to operate games.
• Attempting unauthorized access to the platform's systems, servers, or networks.
• Attempting to manipulate game outcomes by colluding with other users.
• Using a false identity or forged documents.
• Sending obscene, threatening, or hateful messages on the platform.
• Operating an account on behalf of a third party or conducting professional syndicate activities.
• Money laundering or any illegal financial activity.

In the event of a violation of any of these provisions, zc66 reserves the right to suspend the account, forfeit bonuses and winnings, and take legal action where applicable.

Account Suspension & Closure

8.1 Our Rights

zc66 reserves the right to temporarily suspend or permanently close any account, for any reason, without prior notice. Accounts may be closed in particular for violations of the Terms, suspicious activity, fraud, or legal reasons.

8.2 Your Rights

You may request to voluntarily close your account at any time. Please withdraw any outstanding balance before submitting a closure request. After an account is closed, a request to reopen it may be made, but approval will be at our discretion.

8.3 Inactive Accounts

An account may be marked as inactive if there has been no login or financial activity for an extended period. The detailed policy for inactive accounts, including any applicable maintenance fees, will be published separately.

Limitation of Liability

To the maximum extent permitted by law, zc66 will not bear any liability in the following circumstances:

• If a transaction fails due to internet connectivity issues or disruption of a third-party service.
• If loss occurs as a result of unauthorized access to an account by an authorized or unauthorized third party.
• If the service is temporarily unavailable due to technical issues beyond our control.
• Financial loss resulting from gaming or betting — gaming is entirely at your own risk.
• Any loss caused by a user's incorrect information or negligence.

zc66 will not be liable for any indirect, incidental, special, or consequential damages. Our total liability in any case will not exceed the amount of the transaction in question.

Privacy & Data Protection

zc66 places the highest importance on protecting your personal information. We use SSL encryption and modern cybersecurity technology to keep your data secure.

Details on how we collect, use, and store your information can be found in our Privacy Policy. By using the platform, you are considered to have consented to our Privacy Policy.

zc66 never stores your complete payment card or bank details. Our staff will never ask for your password by phone or chat — if anyone makes such a claim, notify the support team immediately.

Responsible Gaming

zc66 is committed to responsible gaming practices. We believe that entertainment should remain fun and controlled. The platform is for individuals aged 21 or older only.

We provide users with the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Reality Check: A feature that reminds you how long you have been playing.
• Permanent Exclusion: Permanently close your account if needed.

For detailed information about responsible gaming, please visit our Responsible Gaming page.

Changes to Terms

zc66 reserves the right to modify these terms at any time. For significant changes, we will post a notice on the platform or inform you via your registered email. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

You can find out when the terms were last updated by checking the "Last Updated" date at the top of this page. We recommend reviewing this page regularly.

Contact & Support

If you have any questions or complaints about these terms, please contact our support team. zc66's support team is at your service 7 days a week, 24 hours a day.

After you submit your complaint or question, our team will try to respond as quickly as possible. For important legal matters contacted via email, a confirmation message with a reference number will be sent.